Five-Year Limited Warranty: Glass Block Warehouse will replace any defective glass block within five years of purchase. This warranty excludes damage from faulty installation. To claim, send written notice, proof of purchase, and a sample or photo of the defect to Glass Block Warehouse, Attention: Customer Service, or call 516-997-3500. We will review your claim and provide a replacement for defective blocks but will not cover installation or labor costs. This warranty excludes incidental or consequential damages and limits implied warranties to five years. Some states do not allow such limitations, so these terms may not apply. This warranty grants specific legal rights and may offer additional rights depending on your state.
Warranty for Custom Colored Glass Blocks (Including Custom Colors, Animal Prints, Lisbon Style Line, and Glass Block Murals)
One-Year Limited Warranty: Glass Block Warehouse will replace any defective custom colored glass blocks within one year of purchase. This warranty does not cover damage from faulty installation. To make a claim, send written notice, proof of purchase, and a sample or photo of the defect to Glass Block Warehouse, Attention: Customer Service, or call 516-997-3500. We will review your claim and provide a replacement for defective blocks but will not cover installation or labor costs. The warranty excludes incidental or consequential damages and limits implied warranties to one year. Some states may not allow these limitations, so they may not apply to you. This warranty provides specific legal rights, and you may have additional rights depending on your state.
Prefabricated Glass Block Windows
Five-Year Limited Warranty: Glass Block Warehouse will replace any defective glass block windows within five years of purchase. This warranty excludes damage due to faulty installation. To make a claim, send written notice, proof of purchase, and a sample or photo of the defective window to Glass Block Warehouse, Attention: Customer Service or call 516-997-3500. We will review your claim and provide a replacement for defective windows but will not cover installation or labor costs. The warranty excludes incidental or consequential damages and limits implied warranties to five years. Some states may not allow these limitations, so they may not apply to you. This warranty provides specific legal rights, and you may have additional rights depending on your state.
Quality Vents and RS2000 Removable Sash Windows
Five-Year Limited Warranty: Glass Block Warehouse will replace any defective glass block vents within five years of purchase. This warranty does not cover damage from faulty installation. To claim, send written notice, proof of purchase, and a sample or photo of the defective vent to Glass Block Warehouse, Attention: Customer Service, or call 516-997-3500. We will review your claim and provide a replacement for defective vents but will not cover installation or labor costs. This warranty excludes incidental or consequential damages and limits implied warranties to five years. Some states may not allow these limitations, so they may not apply to you. This warranty provides specific legal rights, and you may have additional rights depending on your state.
The information provided is accurate to the best of our knowledge. However, Glass Block Warehouse does not control installation workmanship, accessory materials, or application conditions. Therefore, NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE MADE regarding the performance of installations using Glass Block Warehouse products.
Glass Block Warehouse is not liable for any damages resulting from product failure, whether incidental, special, consequential, or punitive, regardless of the liability theory. Written warranties for many products take precedence over this information. Warranties are valid in Canada.
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